All sales are final! Chanelle does not accept returns of any of our remedies, snail mail packages, or other items in the apothecary. Chanelle may review issues on a case by case basis.
All of Chanelle's remedies are created by hand, with exquisite ingredients, great care, & intention. Please contact us prior to your purchase if you have any questions or concerns about the remedies or products.
Statements on this website have not been evaluated by the FDA.
Chanelle is not a doctor & she does not claim to diagnose or cure any diseases. As an energetic herbalist & apothecarian, she can only offer support to wholistic well-being with plant-based formulas.
Please direct all questions or concerns via email to:
PRIVACY & TERMS OF SERVICE
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local charges (sales tax, customs duty) may occur, depending on your region & local customs duties. These charges are at the customer's own expense.
Chanelle reserves the right to amend any information, including but not limited to prices, technical specifications, terms of purchase & product offerings without prior notice. At the event of when a product is sold out, Chanelle has the right to cancel the order & refund any amount paid in the best way. Chanelle shall also notify the customer equivalent replacement products if available.
All products remain Chanelle's property until full payment is made. The price applicable is that set at the date on which you place your order. Shipping costs & payment fees are recognised before confirming the purchase.
All transfers conducted through Chanelle are handled &transacted through third party dedicated gateways to guarantee your protection. Card information is not stored & all card information is handled over SSL encryption. Please read the terms & conditions for the payment gateway chosen for the transaction as they are responsible for the transactions made.
The personal information you provide will be used to ensure product deliveries to you, the credit assessment, and to provide offers & information on our newsletter or mailing courses. The information you provide is only available to Chanelle & will not be shared with other third parties. You have the right to inspect the information held about you. You always have the right to request that Chanelle delete or correct the information held about you. By accepting these conditions, you agree to the above.